HAVE SOME QUESTIONS?

Frequently Asked Questions

We'll do our best to help answer your questions, so please feel free to contact us if you need any more reassurance or clarification

What classes do you have?

See our CLASSES page and create a profile for free for the full list and timetable. Classes are run 7 days a week, which can be booked via our Clubright fitness app.

Includes STRENGTH, ENGINE -Hyrox, SUPERHIIT, YOGA, HYBRID - Hyrox, BOXINGSTARS and HYROX YOUNGSTARS.

How many workout spaces do you have?

There are 5 training rooms (10m x 6.5m) which each have a variety of equipment. To view images, go to 24/7 Gym page. We do not get overcrowding or members unable to get on equipment.

What are your opening times?

We are open 24/7.

Available to Superhero Fitness members.

Off-peak and under 18s access times:

Monday to Friday

06:00 – 1700 and 1900 - 21:30

Saturday & Sunday

08:00 – 11:30

(Staffed hours - non members can access in these times)We offer an off-peak rate.

Is there parking on site?

Yes there is free parking available.

Do you offer under 18s memberships?

Yes we have a limited amount of under 18s memberships at £31 pcm. We include 2 x PT sessions and a thorough induction assessment which is mandatory to help learn and develop strong training habits for their future. There are time restrictions to ensure staff are present.

Do you offer 1-to-1 PT sessions?

Yes, this is what our business was built on with our excellent reputation as a coach helping people around the Felixstowe and Suffolk area. We also offer 2-to-1 and Small Group PT sessions.

Do you need to be a member to attend classes?

No, our classes are £8. You do need to be signed up via the ClubRight app (click the sign up button to register a free profile) with Superhero Fitness to book in.We advise you to book early to avoid any disappointment, please give us 1hr notice if you need to cancel. Thank you.

How much is membership?

We offer 24/7 gym (£39 pcm) and ALL ACCESS (£55 pcm) membership packages. We also offer day passes and week passes. We also offer a 90-day superhero transformation programme as an outstanding package deal.

TRANSFORM

Can I change my membership package?

Yes. You can upgrade or downgrade your memberships anytime. Downgrade will require 30 days notice period.

How do I pay for the gym?

You can decide to pay for your membership monthly via direct debit or all at once as a lump sum.

How do I cancel my membership?

You can cancel your membership at any time, as long as you give us one calendar months' notice and clear any balance on your account. You can do this by emailing liam@superhero-fitness.co.uk. As per our terms and conditions.